Order help
Tracking an order.
Every order confirmation carries a tracking link. If you need anything else — a copy of an invoice, a delivery date, a second finish added to an existing order — send us the order number and we will handle it.
What an account gives you
Order tracking
Live status and the carrier tracking number the moment your display ships from Lake Worth.
One-click reorder
Buying a second finish, or a third for a new location? Your details are already there.
Invoices on demand
Download any past invoice — useful at tax time and for expensing a store fixture.
Saved addresses
Ship to multiple store locations without retyping anything.
Restock alerts
Tell us which finish you want and we message you the week it lands, before it goes back on general sale.
Trade pricing
Approved wholesale accounts see their tier pricing at checkout instead of retail. Apply here.
Look up an order
Enter your order number (from the confirmation email, starts with GBD-) and the email address you used.
Not seeing it? Contact us or[email protected]
- Shipping
- Free anywhere in the continental US. One per carton.
- Dispatch
- Within two business days for in-stock finishes.
- Damaged or faulty
- Photo within 7 days and we replace it →
- Payment
- Handled securely at checkout by Infinite Soldier. We never see your card details.